Privacy Policy

Effective Date: 1-03-2026

This Privacy Policy describes how Invia Creations (“Company”, “we”, “us”, or “our”) collects, uses, processes, and protects information obtained through our website and services.

By accessing our website or engaging our services, you agree to the practices described in this Policy.

Introduction

Invia Creations provides website development and subscription-based digital infrastructure services to businesses in India.

We are committed to handling personal information responsibly and in accordance with applicable Indian laws and industry standards.

This Policy applies to:

  • Visitors to our website
  • Clients who purchase or subscribe to our services
  • Individuals who contact us through official channels

Information We Collect

We collect only information necessary for service delivery and operational compliance.

Information You Provide

This may include:

  • Full name
  • Business name
  • Email address
  • Phone number
  • Billing address
  • GST details (if applicable)
  • Project-related content and materials

Billing & Payment Information

Payments are processed through authorized third-party payment gateways.

We do not store:

  • Card numbers
  • CVV numbers
  • UPI PINs
  • Net banking credentials

Payment data is handled securely by the respective payment processor in accordance with their privacy and security policies.

Technical Information

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of access

This data is collected for analytics, security, and performance improvement purposes.

How We Use Information

Information collected may be used to:

  • Provide and manage services
  • Process payments
  • Communicate regarding projects or subscriptions
  • Send billing reminders
  • Respond to support requests
  • Comply with legal obligations
  • Improve service quality

We do not sell personal information to third parties.

Cookies & Tracking Technologies

Our website may use cookies or similar technologies for:

  • Analytics
  • Website performance monitoring
  • Basic user experience improvements

You may disable cookies in your browser settings; however, certain website functionalities may be affected.

Data Sharing & Disclosure

We may share information only with:

  • Payment processors
  • Hosting providers
  • Technical infrastructure partners
  • Legal or regulatory authorities (where required by law)

Such sharing is limited strictly to what is necessary for operational or legal compliance purposes.

We do not share or sell data for advertising resale.

Data Retention

We retain information:

  • For as long as required to provide services
  • For accounting and tax compliance purposes
  • For dispute resolution
  • As required under applicable Indian law

Upon termination of services, data may be archived or deleted in accordance with operational policies.

Data Security

We implement reasonable technical and organisational measures to protect information from:

  • Unauthorized access
  • Loss
  • Misuse
  • Disclosure

However, no system can guarantee absolute security. Use of internet-based services carries inherent risk.

Client Website Data Responsibility

For rental or one-time websites developed by Invia Creations:

  • Clients are responsible for ensuring their own website complies with privacy laws applicable to their business.
  • Clients must publish their own privacy policy if collecting user data.
  • Invia Creations does not monitor, audit, or control end-user data collected through client websites.

Responsibility for business operations conducted through the website lies solely with the Client.

Our website or client websites may contain links to third-party services.

We are not responsible for:

  • Privacy practices
  • Security policies
  • Content of third-party platforms

Users are advised to review the privacy policies of such third parties independently.

Your Rights

Subject to applicable law, you may:

  • Request correction of inaccurate information
  • Request deletion of information (where legally permissible)
  • Withdraw consent for non-essential communications

Requests must be submitted through official contact channels.

Policy Updates

We reserve the right to update this Privacy Policy at any time.

Updated versions will be posted on this page with revised Last Updated dates.

Continued use of our services after updates constitutes acceptance of the revised Policy.

Grievance Redressal

For any privacy-related concerns, complaints, or queries:

Email: support@inviacreations.com

We aim to respond within 7–10 business days.